Grassroots Community Participation as a Key to e-Governance Sustainability in Africa
DOI:
https://doi.org/10.23962/10539/19705Keywords:
e-participation, organising vision, e-governance, new public management, e-government project managementAbstract
This article explores the theoretical sustainability of e-governance in Africa by assessing the nature of participation of stakeholders. It adopts an explanatory critique, drawing on perspectives debated in scholarly literature and based on reviews of country approaches. The exploration takes into account historical antecedents to participation in e-governance in Africa, revealing that dominant stakeholder interests effectively lock out the majority of citizens from active participation in e-governance, except as consumers of public services delivered through e-government. It considers the nature of attachment of stakeholders to e-governance projects. Global stakeholders increasingly have a low degree of attachment, while there is a relatively high degree of enrolment of local actors. The concept of e-governance remains solid, but is dispensable, since although government agencies have "embraced" the message of e-government, certain local actors are weakly mobilised. The policy process has failed to nurture the heterogeneity of actors, specifically grassroots actors, that is required for effective e-governance.
References
Abrahams, L. (2011). South Africa’s e-development still a futuristic task. Journal of the Knowledge Economy, 2(1), pp. 145-171. https://doi.org/10.1007/s13132-010-0022-7
Acemoglu D., Johnson, S., Robinson, J. & Yared, P. (2005). From education to democracy? American Economic Review, 95(2), pp. 44-49. https://doi.org/10.1257/000282805774669916
Akinsola, O., Herselman, M. & Jacobs, S. (2005). ICT provision to disadvantaged urban communities: A study in South Africa and Nigeria. International Journal of Education and Development using Information & Communication Technology, 1(3), pp. 19-41.
Amafeule, E. (2012). Phase 3 begins implementation of Wire Nigeria Project. The Punch Magazine, 26 February 2012, retrieved 10 April 2012 from http://www.punchng.com/business/close-up-on-ict/phase-3-begins-implementation-of-wire-nigeria-project/.
Arif, M. (2008). Customer orientation in e-government project management: A case study. The Electronic Journal of e-Government, 6(1), pp. 1-10. https://doi.org/10.1007/978-3-642-22714-1_22
Bagchi, K., Udo, G. & Kirs, P. (2007). Global diffusion of the Internet XI: The Internet growth in Africa: Some empirical results. Communications of the Association for Information Systems, 19(16). https://doi.org/10.17705/1CAIS.01916
Bhatnagar, S. & Singh, N. (2010). Assessing the impact of e-government : A study of e-government projects in India. Information Technologies and International Development, 6(2), pp. 109-127.
Bernstein, A. & Goodman, S. (2005). Global diffusion of the Internet VI: The Internet in Togo. Communications of the Association for Information Systems, 15, pp. 371-392.
Brown, I., Maleka, B., Morrison, D., Muganda, N. & Speight, H. (2007). Global diffusion of the Internet XI: Internet diffusion and its determinants in South Africa: The first decade of democracy (1994–2004) and beyond. Communications of the Association for Information Systems, 19(9), pp. 142-182. https://doi.org/10.17705/1CAIS.01909
Brown, J. & Duguid, P. (2000). The Social Life of Information. Harvard Business School Press, Boston.
CCK (2012). Communications Commission of Kenya sector statistics report, retrieved 10 April 2012 from http://www.cck.go.ke/resc/statcs.html.
Chadwick, A. & May, C. (2003). Interaction between states and citizens in the age of the Internet: e-Government” in the United States, Britain and the European Union. Governance: An International Journal of Policy, Administration and Institutions, 16(2), pp. 271-300. https://doi.org/10.1111/1468-0491.00216
Cheung, A. (2005). The politics of administrative reforms in Asia: Paradigms and legacies, paths and diversities. Governance, 18(2), pp. 257-282. DOI URL: https://doi.org/10.1111/j.1468-0491.2005.00276.x
Ciborra, C. (2004). The labyrinths of information – challenging the wisdom of systems. Oxford University Press, Oxford.
DoC (2010). National eSkills Plan of Action, Department of Communications (DoC), retrieved 10 April 2012 from http://www.doc.gov.za/index.php?option=com_docman&task=doc_view&gid=1.
Foster, W., Goodman, S., Osiakwan, E. & Bernstein, A. (2004). Global diffusion of the Internet IV: The Internet in Ghana. Communications of the Association for Information Systems, 13(38). https://doi.org/10.17705/1CAIS.01338
Fuchs, C. & Horak, E. (2008). Africa and the digital divide. Telematics and Informatics, 25(2), pp. 99-116. https://doi.org/10.1016/j.tele.2006.06.004
GoK-NICT (2006). National ICT policy. Government of Kenya, retrieved 10 April 2012 from http:// www.information.go.ke.
GoK-EGS (2004). e-Government strategy: The strategic framework, administrative structure, training requirements and standardization framework. Government of Kenya (GoK), retrieved 10 April 2012 from http//: www.egovernment.go.ke.
Goldsmith, A. (2007). Is governance reform a catalyst for development? Governance, 20(2), pp. 165-186. https://doi.org/10.1111/j.1468-0491.2007.00352.x
Grindle, M. (2004). Good enough governance: Poverty reduction and reform in developing Countries. Governance, 17(4) pp. 525-548. https://doi.org/10.1111/j.0952-1895.2004.00256.x
Hanseth, O. & Monteiro, E. (1998). Changing irreversible networks. In the Proceedings of ECIS'98, 4th – 6th June 1998, Aix-en-Provence.
Håndværksrådet, T. (2006). Business opportunities within the IT and telecommunication industry: Kenya, retrieved 10 April 2012 from http://www.um.dk.pdf.
Heeks, R. (2002). e-Government in Africa: Promise and practice, Information Polity, 97, pp. 97-114. https://doi.org/10.3233/IP-2002-0008
Heeks, R. (2003). Reinventing government in the information age: International practice in IT-enabled public sector reform. Routledge, London and New York.
Hojnacki, W. (1996). Politicization as a civil service dilemma. In Hans, A., Bekke, G., Perry, J. & Toonen, T. (eds). Civil service systems in comparative perspective pp. 137-164, Indiana University Press, Bloomington. https://doi.org/10.1023/A:1020661912813
Internet World Statistics (2012). Internet usage statistics for Africa, retrieved 10 April 2012 from http://www.internetworldstats.com/stats1.htm.
ITU (2010). Country focus: Nigeria is increasingly connected. ITU News, February 2010, retrieved 10 April 2012 from http://www.itu.int/net/itunews/issues/2010/01/31.aspx.
Jiang, M. (2009). Exploring online structures on Chinese government portals: Citizen political participation and government legitimation. Social Science Computer Review, 27, pp. 174-195. https://doi.org/10.1177/0894439308327313
Jovanovic, B. & Rafael, R. (1989). The growth and diffusion of knowledge. Review of Economic Studies, 56, pp. 569-582.
Kaisara, G. & Pather, S. (2011). The e-government evaluation challenge: A South African Batho Pele–aligned service quality approach. Government Information Quarterly, 28, pp. 211-221. https://doi.org/10.1016/j.giq.2010.11.001
Kaufmann, D., Kraay, A. & Mastruzzi, M. (2006). Governance matters V: Governance indicators for 1996-2005, retrieved 10 April 2012 from http://ssrn.com/abstract=929549.
Kenya ICT Board (2011). Digital Villages Project – Strategic positioning of the Digital Village as a centre for rural empowerment and development, retrieved 10 April 2012 from http://www.ict.go.ke/index.php?option=com_content&view=article&id=348&Itemid=393.
Kenya ICT Board (2008). Making Kenya a top ten global ICT hub, retrieved 10 April 2012 from http://www.ict.go.ke.
Kirsten, M., Aliber, M., Maharaj, R., Nhlapo-Hlope, J. & Nkoane, O. (2006). Overcoming underdevelopment in South Africa’s second economy. Development Southern Africa, 23(1), pp. 45-61. https://doi.org/10.1080/03768350600556356
KPLC (2011). Rural electrification boost in Mwala, Press Release. KPLC (Kenya Power and Lighting Company), retrieved 30 March 2012 from http://www.kplc.co.ke/UserFiles/File/Press%20Release%20-%20Mwala.doc.
Law, J. & Callon, M. (1992). The life and death of an aircraft: A network analysis of technical change. In Bijker, W. and Law, J. (eds). Shaping technology/building society: Studies in sociotechnical change, MIT Press, Cambridge, Massachusetts.
Margolis, M. & Resnick, D. (2000). Politics as usual: The cyberspace revolution. Sage Publications, Thousand Oaks, California.
Mitullah, W. & Waema, T. (2007). ICTs and financial management in local authorities in Kenya: Case study of Mavoko and Nyeri municipal councils. LOG-IN Africa Technical Report, 2007.
Moon, M. & Ingraham, P. (1998). Shaping administrative reform and governance: An examination of the political nexus triads in three Asian countries. Governance, 11, pp. 77-100. https://doi.org/10.1111/0952-1895.581998058
MoICT (2011). Ministry of Information and Communications, retrieved 10 April 2012 from http://www.information.go.ke.
Muganda, N. (2008). Emergence of the e-government artefact in an environment of social exclusion in Kenya. African Journal of Information Systems, 1(1), pp. 18-43.
Muganda, N. & Van Belle, J. (2008). Managing the e-government adoption process in Kenya’s local authorities. Paper presented at the 10th IBIMA Conference on Innovation and Knowledge Management, 28–30th June 2008, Kuala Lumpur.
Muganda, N. & Van Belle, J. (2007). An investigation of the value of e-business adoption: The case of selected firms in Kenya. In Proceedings of the 8TH IBIMA Conference, Dublin.
Muiruri, W. (2004). Negotiating the net. The Kenyan Case Study, retrieved 1 September 2011 from http://www.cidcm.umd.edu/ntn/.
Mutula, S. & Mostert, J. (2010). Challenges and opportunities of e-government in South Africa. Electronic Library, 28(1), pp. 38-53.
Nassimbeni, M. & Underwood, P. (2007). Two societies: Duality, contradictions and integration: A progress report on South Africa, The International Information & Library Review, 39, pp. 166-173. https://doi.org/10.1016/j.iilr.2007.02.006
Norris, P. (2001). Digital divide: Civic engagement, information poverty, and the Internet worldwide, Cambridge University Press, New York. https://doi.org/10.1017/CBO9781139164887
Ndukwe, E. (2008). Facilitating African renaissance through communications infrastructure development. In Proceedings of the 2nd Edition of the Stanford Africa Business Forum, 2-4 May, 2008, University of Stanford.
Ndukwe, E. (2007). Promoting Internet-based businesses in Nigeria, accessed 01 September 2011 from www.ncc.gov.ng.
Ochara, N. (2012). An organizing vision for e-participation projects in Africa. In Aikins, S. (ed). Managing e-government projects: Concepts, issues, and best practices, pp. 100-130, IGI Global, Hershey, Pennsylvania. https://doi.org/10.4018/978-1-4666-1740-7.ch063
Omobola, J. (2012). Leveraging ICT for inclusive development in Nigeria. Paper presented at the 5th International Conference on Information and Communications Technologies for Development, 13 March, 2012, Georgia Institute of Technology, USA, retrieved 10 April 2012 from http://www.commtech.gov.ng/downloads/Hon.Minister_Keynote_Speech_At_ICTD2012_Atlanta.pdf.
Padayachie, R. (2004). Input to the economic cluster II, Press release, retrieved 10 April 2012 from http://www.info.gov.za/speeches/2004/04052815151001.htm.
Papadopoulos, T. & Merali, Y. (2008). Stakeholder network dynamics and emergent trajectories of lean implementation projects: A study in the UK national health service. Journal of Public Money & Management, 28(1), pp. 41-48. https://doi.org/10.1111/j.1467-9302.2008.00617.x
PNC–ISAD (2006). Presidential National Commission on Information Society and Development: The Information Society, retrieved 1 September 2011 from http://www.pnc.gov.za/index.php/information-society.
Polidano, C. & Hulme, D. (2001). Towards a post-new public management agenda. Public Management Review, 3(3), pp. 297-305. https://doi.org/10.1080/14616670110058347
Resnick, L. (1991). Shared cognition: Thinking as social practice. In Resnick, L. Levine, J. & Teasley, S. (eds). Perspectives on socially shared cognition, pp. 127-149.
Rodrik, D., Subramanian, A. & Trebbi, A. (2004). Institutions rule: The primacy of institutions over geography and integration in economic development. Journal of Economic Growth, 9, pp. 131-165. https://doi.org/10.1023/B:JOEG.0000031425.72248.85
Ryan, N. (2000). Reconstructing citizens as consumers: Implications for new modes of governance. Australian Journal of Public Administration, 60, pp. 104-109.
Schuppan, T. (2009). e-Government in developing countries: Experiences from Sub-Saharan Africa. Government Information Quarterly, 26, pp. 118-127.
Singh, H., Das, A. & Joseph. D. (2008). Country level determinants of e-government maturity. Communications of the Association for Information Systems, 20, pp. 632-648. https://doi.org/10.17705/1CAIS.02040
Snijkers, K. (2005). e-Government: ICT from a public management perspective. In Proceedings of the 13th Annual NISPAcee Conference, 19-21 May 2005, Moscow State University, Moscow, pp. 1-15.
Steinmueller, W. (2001). ICTs and the possibilities of leapfrogging by developing countries. International Labour Review, 140 (2), pp. 193-210. https://doi.org/10.1111/j.1564-913X.2001.tb00220.x
Swanson, E. & Ramiller, N. (1997). The organizing vision in information systems innovation. Organization Science, 8(5), pp. 458-474. https://doi.org/10.1111/j.1564-913X.2001.tb00220.x
Telecompaper (2012). High costs of computers, Internet hinder usage in Kenya, retrieved 10 April 2012 from http://www.telecompaper.com/news/high-costs-of-computers-internet-hinder-usage-in-kenya.
Thompson, M. (2004). ICT, power, and development discourse: A critical analysis. Electronic Journal of Information Systems in Developing Countries, 20(4), pp. 1-25. https://doi.org/10.1002/j.1681-4835.2004.tb00132.x
Tomlinson, J. & Rabina, D. (2011). e-Government in Namibia: A report, retrieved 10 April 2012 from http://mysite.pratt.edu/~jtomlins/619/e-government_in_namibia.pdf.
UN (2012). UN e-Government Survey 2012: e-Government for the people. United Nations, retrieved 10 April 2012 from http://unpan1.un.org/intradoc/groups/public/documents/un/unpan048065.pdf.
UN (2011). Transformative leadership in public administration and innovation in governance: Creating a better life for all, retrieved 10 April 2012 from http://www.unpan.org/2011unpsd.
UN (2008). UN e-government survey 2008: From e-government to connected governance, retrieved 1 September 2011 from http://unpan1.un.org/intradoc/groups/public/documents/UN/UNPAN028607.pdf.
UN (2005). Science, Technology and Innovation. United Nations Task Force on Science, Technology and Innovation, United Nations, New York.
UN (2004). UN global e-government readiness report 2004: Towards access for opportunity, United Nations, New York.
UNESCO (2011). e-Governance, retrieved 1 September 2011 from http://portal.unesco.org/ci/en/ev.php-URL_ID=3038&URL_DO=DO_TOPIC&URL_SECTION=201.html.
Waema, T. (2007). e-Local governance: A case study of an assessment of the effects of IFMIS on good governance. In Proceedings of the ICEGOV 2007, 10-13 December, Macao.
Wang, P. (2001). What drives waves in information technology? IT discourse from the organizing vision perspective. Keynote speech at the Twenty-First International Conference on Information Systems (ICIS), 11 December, 2000, Brisbane.
Warschauer, M. (2003). w (First ed). MIT Press, Cambridge, Massachusetts.
Downloads
Published
Issue
Section
License
Copyright (c) 2012 https://creativecommons.org/licenses/by/4.0

This work is licensed under a Creative Commons Attribution 4.0 International License.
How to Cite
- Abstract 233
- pdf 101